NEXT LEVEL: Management, Employees, and Customer Service Experience, Award-Wining Franchisee of Edible Arrangements
Game-Changing Franchise Leadership
Distinction Expert on Sales and Customer Service, Author
Scott McKain creates captivating presentations and bestselling books which clearly reveal how to create more compelling connections between you and your customers and how to stand out and move up, regardless of the economic climate in your industry.
GRAMMY-nominated artist, Award-winning Innovation & Inspiration Expert, “Hamilton Meets TED” keynotes.
Social Relationships Expert, Three-Time Author, Popular Media Resource and In-Demand Keynote Speaker
Shep Hyken Is a Customer Service and Experience Speaker
The one statistic that matters most is if the customer comes back. You see, customer loyalty is not about a lifetime. It’s about the next time… Every time! So, what are you doing, at every point of interaction you have with your customers, to ensure that they come back the next time they need what you do or sell?
Former Sales Director, Disney Institute and Best-Selling Author
Simon T. Bailey believes you are meant to share your brilliance. His passion and purpose is unlocking that ability in a way that ignites sustainable transformation.
Author, Diversity expert
Dr. Sondra Thiederman is one of the nation’s leading experts on workplace diversity, cross-cultural business, and bias reduction. As President of Cross-Cultural Communications, a San Diego based training firm, Sondra has 25 years experience as a speaker, trainer, and author helping professionals in Fortune 500 companies, public sector organizations, and dozens of associations find ways to successfully navigate our increasingly-diverse and global workplaces.
Business Growth Expert
Steven S. Little is a much sought after expert on the subject of business growth and the future of opportunity. As a former president of three fast-growth companies, he now advises thousands of leaders of growing organizations and communities each year. For over ten years, Steve was also a Senior Consultant for Inc. magazine.