Customer Relationship Management, Marketing 1 on 1
Recognized for more than 20 years as one of the world's leading authorities on customer-focused business strategies, Don Peppers is an acclaimed author and a founding partner of Peppers &; Rogers Group, the world's premier customer-centric management consulting firm. The Times of London has listed Don among its "Top 50 Business Brains," Accenture has included him in its global list of the "Top 100 Business Intellectuals," and the U.K.'s Chartered Institute for Marketing put him on its inaugural listing of the "50 most influential thinkers in marketing and business today."
NEXT LEVEL: Management, Employees, and Customer Service Experience, Award-Wining Franchisee of Edible Arrangements
Game-Changing Franchise Leadership