Jim McCann is a highly successful entrepreneur, public speaker and published author whose passion is helping people deliver smiles. Jim's belief in the universal need for social connections and interaction led to his founding of 1-800-FLOWERS.COM, which he has grown into the world's leading Florist and Gift Shop and Celebrations.com, a leading website for expert party planning content and advice.
McCann's willingness to embrace new technologies that help people connect and express themselves, such as 800 phone numbers, the Internet, Mobile Commerce and Social Networking, often long before others, has enabled him to stay at the forefront of consumer and social trends. As a result, McCann has built an internationally recognized retail brand while also becoming an award winning public speaker, published author and a frequent guest on radio and television programs nationwide.
McCann's strategy for growth includes an effective combination of birthing new businesses and making acquisitions of businesses and brands that resonate with customers as great sources for exceptional gifts. McCann has expanded his company's gift offerings to become a leading player in the Gourmet Food and Gift Baskets business, including such iconic brands as: Fannie May Fine Chocolates; Cheryl's, fresh baked cookies and brownies; The Popcorn Factory, gourmet popcorn and other snacks in exclusively designed collectible tins; and 1-800-Baskets.com, featuring great
McCann has also steered the Company into the emerging areas of content and media by founding Celebrations.com, a leading, interactive social website for party planning, tips and information. McCann's focus on customer engagement has enabled the company to stake out an industry leading position in the fast evolving areas of Social and Mobile commerce, earning numerous awards for its initiatives and enabling it to deepen its relationships with customers. In addition to serving as Chairman of the Board of Directors for 1-800-FLOWERS.COM, McCann is the non-executive chairman of the Board of Directors of Willis Group Holdings Limited and serves as a director for Dearborn National and JPMorgan Chase Regional Advisory Board as well as a variety of private and not-for-profit boards.
Stop and Sell the Roses”The Story of 1-800-FLOWERS.COM
What Being a Social Worker Taught Me
The Importance of Relationship Building and Customer Service
What 1-800-FLOWERS.COM Has Learned as an E-Commerce Pioneer
Etiquette for Using 21st Century Technology