Keith Ferrazzi
Sales, Marketing, Relationships, and Career Development
Keith Ferrazzi grew up in Pittsburgh, his father a steelworker, his mother a cleaning lady. His father worked double shifts to provide for his family while sending Keith to the very best schools first, to the elite Kiski Prep school on scholarship, and ultimately to Yale undergrad and Harvard Business School.
When you want to energize your organization to adopt bold, new behaviors that spur greater success, you need a thought leader who is an exhilarating motivator. Keith’s dynamic approach will move your teammates to go higher together.
Keith Ferrazzi is recognized as a global thought leader in the relational and collaborative sciences. As Chairman of Ferrazzi Greenlight and its Research Institute, he works to identify behaviors that block global organizations from reaching their goals and to transform them by coaching new behaviors that increase growth and shareholder value.
A New York Times #1 best-selling author of Who’s Got Your Back and Never Eat Alone, as well as a frequent contributor to Harvard Business Review, Forbes, Fortune and many other leading publications, Keith’s gained over 20 years of experience, from the C-Suite to founding his own companies, and distilled those years and experiences into practices and solutions he brings to every engagement.
Keith Ferrazzi discovered early in life that what distinguishes highly successful people from everyone else is the way they use the power of relationships so that everyone wins. In Never Eat Alone, Ferrazzi lays out the specific steps and inner mindset he uses to reach out to connect with the thousands of colleagues, friends, and associates on his Rolodex, people he has helped and who have helped him.
The real path to success in your work and in your life is through creating an inner circle of “lifeline relationships” – deep, close relationships with a few key trusted individuals who will offer the encouragement, feedback, and generous mutual support. Keith Ferrazzi shows that becoming a winner in any field of endeavor requires a trusted team of advisors who can offer guidance and help hold us accountable to achieving our goals.
Managing in a matrixed global organization
Organizations are under pressure - pressure to transform and perform in the new matrixed, global and virtual working world. The future of work won't be driven by tech. It will be transformed by organizations who understand the leadership competencies required for the new work order. With years of experience, Keith Ferrazzi will show your organization how to build the teams and leaders of tomorrow.
KEY TAKEAWAYS
- Invigorated workforce that punches above its weight
- Deeper collaboration across departments and disciplines
- Greater accountability to each other for total team success
- Jump start your organizational culture change to one of exponential growth
Creating Sustainable Change by Making It Personal
Statistically speaking, transformation success remains stuck at 30%. Keith’s long established practices around changing organizational behavior will get you the rest of the way.
Each Challenge Talk is unique to its audience. ''Old way'' behaviors are addressed, with audience members beginning their transformation immediately. These changes are supported by ongoing coaching and feedback so measurable results can be identified from the moment Keith leaves the stage.
KEY TAKE-AWAYS:
- Identify the behaviors that need to change within the organization
- Identify what "blockers" are hindering the "new way"
- Identify the enablers that will make your "new way" a reality
Transforming the customer experience
Our new radically interdependent world has transformed how organizations work with their customers. While sales teams have always understood the importance of relationship building, customer experience has become a prime motivating force in sales decision making. The critical attributes of a high-performing sales team now relies on its approach to transforming the customer experience through collaborative selling.
KEY TAKEAWAYS:
- How to achieve constant sales growth with collaborative selling
- Understand how customer experience shapes the sales journey
- How to build a collaborative customer relationship that maximizes sales
- Grow large strategic accounts faster by aligning your sales ecosystem
Breaking down organizational silos
Large organizations are waking up to the idea that silos don't work. When leaders and teams are required to work across departments, offices and even countries, cutting across silos and managing interdependencies is a critical skill. When deep internal relationships break down those silos, teams and leaders develop a culture of transparency and accountability that fosters innovation and promotes agility in thinking, processes and results.
KEY TAKEAWAYS:
- How to engage teams and leaders in inter-organizational relationship building
- Why agility is a critical success factor for modern organizations
- Why silo-hopping transparency increases accountability and produces measurable results
- When collaboration creates success in interdependent teams