Business Growth
Shep Hyken Is a Customer Service and Experience Speaker
The one statistic that matters most is if the customer comes back. You see, customer loyalty is not about a lifetime. It’s about the next time… Every time! So, what are you doing, at every point of interaction you have with your customers, to ensure that they come back the next time they need what you do or sell?
International Expert in Entrepreneurship, Intellectual Property & Economic Development
Former Professional Soccer Player and one of the Longest Living Organ Transplant Recipient
Keith was just 21 when, in July of 1986, he received the heart of a 17 year-old boy. Keith amazingly returned to competitive soccer a year after his transplant playing for the University of Nevada, Las Vegas (UNLV).
Simon T. Bailey believes in your brilliance. He leads the SPARK Movement whose purpose is to ignite sustainable transformation in people, individuals, systems, and nations.
Expert, Connecting Well-Being and Performance; Healthcare Entrepreneur; Bestselling Author; Host, American Express Business Class Docuseries; Visiting Scholar, Harvard Medical School
Founder of Travelocity.com & Founding Chairman of Kayak.com
Terry Jones founded Travelocity.com. He led the company as President and was Chief Executive Officer from its founding until May 2002. Previously, Jones served as Chief Information Officer at Sabre Inc.
Growth, Innovation and Sales Transformation Expert and Advisor; Former Chief Growth Evangelist at Salesforce; 2x WSJBestselling Author, 2x Top Business Thinker in the World by Thinkers50
Tom began his family business consulting practice in 1980 as one of few professionals addressing family-owned businesses in the United States. He integrates the notion of spirit in his work with family businesses, and assists family business clients with succession planning, leadership development, business planning, board development, and wealth preparation planning.