Business Growth
Founder and CEO of Triad Consulting Group, Harvard Law Professor, Best-Selling Author, Difficult Conversations: How to Discuss What Matters Most and Thanks for the Feedback: The Science and Art of Recieving Feedback Well
Shep Hyken Is a Customer Service and Experience Speaker
The one statistic that matters most is if the customer comes back. You see, customer loyalty is not about a lifetime. It’s about the next time… Every time! So, what are you doing, at every point of interaction you have with your customers, to ensure that they come back the next time they need what you do or sell?
International Expert in Entrepreneurship, Intellectual Property & Economic Development
BE FUTURE READY™ - - Keynotes that guide executives to understand important trends, navigate challenges, and take action on emerging opportunities
Former Professional Soccer Player and one of the Longest Living Organ Transplant Recipient
Keith was just 21 when, in July of 1986, he received the heart of a 17 year-old boy. Keith amazingly returned to competitive soccer a year after his transplant playing for the University of Nevada, Las Vegas (UNLV).
Simon T. Bailey believes in your brilliance. He leads the SPARK Movement whose purpose is to ignite sustainable transformation in people, individuals, systems, and nations.
Expert on Connecting Well-Being & Performance, Bestselling Author, Healthcare Entrepreneur
Founder of Travelocity.com & Founding Chairman of Kayak.com
Terry Jones founded Travelocity.com. He led the company as President and was Chief Executive Officer from its founding until May 2002. Previously, Jones served as Chief Information Officer at Sabre Inc.