Customer Service
Combining solid content with humor to turn emotional experience into positive action. Amy understands that delivering solid content which also takes the audience on a range of emotions is the key.
Chip Bell is a renowned authority on innovative service, customer loyalty and the author of several national and international best-selling books including Take Their Breath Away, Managing Knock Your Socks off Service, Sprinkles: Creating Awesome Experiences Through Innovative Service and Service Magic. His newest book is the award-winning, best-selling book Kaleidoscope: Delivering Innovative Service That Sparkles. Dr. Bell has appeared live on CNBC, Bloomberg TV, CNN, ABC, CBS, NPR Marketplace and his work has been featured in Fortune, Wall Street Journal, Financial Times, Forbes, Businessweek, Entrepreneur, Inc. Magazine, CEO Magazine, CEO World Magazine, and Fast Company.
Maximize fulfillment, change perspective and manifest more of “What’s GOOD!”
Shep Hyken Is a Customer Service and Experience Speaker
The one statistic that matters most is if the customer comes back. You see, customer loyalty is not about a lifetime. It’s about the next time… Every time! So, what are you doing, at every point of interaction you have with your customers, to ensure that they come back the next time they need what you do or sell?
Helping companies build a Customer-Focused Culture
Make your next event a guaranteed success. Lisa Ford combines energy and expertise to give her audience tangible strategies to make a difference in your customer’s experience.
Social Relationships Expert, Three-Time Author, Popular Media Resource and In-Demand Keynote Speaker
Simon T. Bailey believes in your brilliance. He leads the SPARK Movement whose purpose is to ignite sustainable transformation in people, individuals, systems, and nations.
Business Growth Specialist, Celebrated Author on Sales & Leadership
Jim Cathcart is the author of ten popular books and over seventy video programs on marketing and personal excellence.