Heather R Younger
Heather R Younger is the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm. She is a sought-after keynote speaker who brings revealing insights to the stage from over 25,000 employee experiences. A diversity, equity and inclusion strategist, and the world’s leading expert on listening at work, she is the host of the Leadership with Heart Podcast.
Heather R Younger is the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm. She is a sought-after keynote speaker who brings revealing insights to the stage from over 25,000 employee experiences. A diversity, equity and inclusion strategist, and the world’s leading expert on listening at work, she is the host of the Leadership with Heart Podcast. Heather is a regular contributor to Forbes and Fast Company and is the best-selling author of The 7 Intuitive Laws of Employee Loyalty, which hit the top of the "Forbes Must-Read List for HR Professionals." Her latest best-selling book, The Art of Caring Leadership, teaches the radical power of caring support in leadership and in the workplace.
A former attorney who worked for years in corporate America, what is most important to know about Heather is that she brings a breadth of experience - extensive quantitative and qualitative research - and a truly deep passion for advocacy, resilience, human relations, and connection - to every audience, every workshop, every consultation.
When not working, she is a mother of four and a self-proclaimed soccer mom who eats tons of chocolate for self-preservation.
How to Create a Culture of Listening
For the last 12 years, Heather has reviewed over 25,000 employee engagement surveys. This keynote distills that knowledge into actionable insights that have been proven to lead to better engagement, better customer satisfaction, higher revenue, lower turnover, and brand loyalty.
This program is perfect for leaders:
- Seeking to understand employees, prospects, or customers to better meet their needs
- Working to improve the culture at work to ensure everyone feels heard, valued, and appreciated
- Supporting others at work to become more engaged, motivated, and productive
The audience will leave with:
- An inspired understanding of how to practice active listening with those who look to them for guidance
- A listening process that will unlock valuable insights and deliver desired outcomes
- The one success characteristic they need to reach their goals and create win-win scenarios at work
The Art of Caring Leadership
The four Caring Leadership principles delivered in this keynote serve as a powerful reminder of every leader’s responsibility to uplift their team and organization and drive real business results.
This program is perfect for leaders:
- Supporting employees through organizational change
- Prioritizing self-development as part of their leadership plan
- Working to improve their ability to inspire and engage those they lead and meet key organizational goals
The audience will leave with:
- Strategies to inspire loyalty by becoming more present, caring, and compassionate
- A practical understanding of the concrete actions they can take to uplift and engage those they lead
- Deep insights into the positive power they possess to create a culture of caring at work
Reimagining a New and Better Workplace
In this empowering, interactive, and hope-filled keynote, Heather provides a roadmap for navigating change with agility, confidence, resilience — and a positive outlook.
This program is perfect for leaders:
- Powering through tough moments or times of crisis
- Fortifying those they lead in preparation for future challenges
- Equipping their organization to thrive long term
The audience will leave with:
- An effective framework for resilience and quickly recovering from adversity
- A high-level roadmap for succeeding with more ease, even in uncertain times
- A clear path to retool their workplace through creativity and innovation
Diversity and Inclusion: How to Build a Culture of Belonging
This keynote draws from Heather’s personal experiences as the only child of an interfaith and interracial marriage to inspire leaders to flex their empathy muscles and master the art of active listening to ensure every employee feels valued, respected and supported.
This program is perfect for leaders:
- Building cultures of belonging at work
- Seeking to honor their colleagues’ diverse experiences and perspectives
- Educating themselves about other peoples’ challenges
The audience will leave with:
- A practical method to elicit feedback and unlock change and growth
- A greater understanding of the role they have to play in creating cultures of belonging at work
- The inspiration to show up each workday as their most authentic selves
Thank you for participating in the Engineer Employee Engagement for All Managers at our DDOT. Your profound message on The Art of Caring Leadership will continue to inspire our leaders as we continue the spirit of engaging our teams across the agency. Caring for those we lead will be key to our reentering workforce and for those who have been on the front lines without having the option to fully retreat to the “stay at home” order. Managers who provide guidance for those brave men and women will need to provide a spirit of leadership with care and compassion.
Stephanie Clark | Interim, HR Manager, Chief Learning and Development Officer | District Department of Transportation
I just had the pleasure of listening to Heather’s talk about Resilience Through Change. While the message of the talk was strong and encouraging, it was Heather’s charisma and presentation that really made the topic resonate with me. Heather’s humor and personal experiences kept the presentation fresh and exciting. In addition, while facing the limitations of a virtual platform, Heather was able to engage the viewers and allow for audience participation; helping us (the audience) connect with each other through our responses and experiences. At the end of the discussion, I felt optimistic and enthusiastic to implement and share what she had taught me.
Tammy Salazar, Forensic Scientist, Idaho State Police
The Art of Caring Leadership
