Customer Loyalty
Author, Creating Superfans; Host, "The Creating Superfans" Podcast; Founder, The Superfan Company; Former Chief Experience Officer, Experience.com
Brittany Hodak is a renowned customer experience expert with extensive experience working with top-tier brands and entertainers. As a successful entrepreneur and former Chief Experience Officer, she provides valuable insights on how to build and grow customer relationships, backed by her acclaimed book, Creating Superfans.
Dan Hill, Ph.D., is an emotional intelligence (EQ) expert whose company, Sensory Logic, has conducted research for over half of the world’s top 100 B2C companies.
Entrepreneur, Technology and Digital Media Expert, Professor and Author
Called a “Digital Dale Carnegie” and the “Tony Robbins of Tech,” Erik Qualman is the author of Socialnomics. Socialnomics made Amazon’s #1 Best-Selling List for the U.S., Japan, UK, Canada, Portugal, Italy, China, Korea and Germany.
Keynote Speaker, Trial Attorney, Best-Selling Author, TV Analyst. Heather believes, nothing changes until someone believes. Build belief and make change happen.
"America's #1 Young Entrepreneur" –BusinessWeek, "Top Innovator in Retail" –Boston Globe, Johnny Cupcakes has mastered building brand loyalty, creating memorable experiences, & inspiring innovation.
Authentic Leadership and Customer Loyalty Expert; Senior Role in Harley-Davidson Turnaround; and Author, Make Some Noise: The Unconventional Road to Dominance
Helping companies build a Customer-Focused Culture
Make your next event a guaranteed success. Lisa Ford combines energy and expertise to give her audience tangible strategies to make a difference in your customer’s experience.
Shep Hyken Is a Customer Service and Experience Speaker
The one statistic that matters most is if the customer comes back. You see, customer loyalty is not about a lifetime. It’s about the next time… Every time! So, what are you doing, at every point of interaction you have with your customers, to ensure that they come back the next time they need what you do or sell?